We are committed to being a part of your jeweler for life. For the same Charu is committed to a lifetime diamond upgrade program on all DGLA certified diamonds of the diamond jewelry purchased from Charu. You can email your requirement to email@example.com and we will be pleased to get back to you.
Our Upgrade Guidelines
- All DGLA graded diamonds purchased from Charu are eligible.
- You will receive credit equal to 100% of the original price toward the purchase of a new diamond.
- The quality or the price of the diamond you want to upgrade should be in any terms be of higher grade or value than the one you have already bought.
- Your diamond must be in its original condition with the original diamond grading report.
- Any damage to the original diamond will disqualify the diamond from our upgrade program.
- Colored diamonds are ineligible for this program.
- If your setting fits your new diamond and is in reusable condition, we will set your new diamond in your original setting.
- The credit value will be based solely on the value of the diamond.
- If your original setting cannot be reused, you have the option of keeping the setting or accepting a credit as determined by Charu
- Any diamond not originally set by Charu must be returned without the setting.
Diamond Grading Reports:
- The original diamond grading report must be returned in reusable condition. Fees may apply for any damaged reports.