Diamond Upgrade Program – CHARU JEWELS

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Diamond Upgrade Program


We are committed to being a part of your jeweler for life. For the same Charu is committed to a lifetime diamond upgrade program on all DGLA certified diamonds of the diamond jewelry purchased from Charu. You can email your requirement to sales@charu-jewels.com and we will be pleased to get back to you.  

 

Our Upgrade Guidelines

 

Diamond:

  • All DGLA graded diamonds purchased from Charu are eligible.
  • You will receive credit equal to 100% of the original price toward the purchase of a new diamond.
  • The quality or the price of the diamond you want to upgrade should be in any terms be of higher grade or value than the one you have already bought. 
  • Your diamond must be in its original condition with the original diamond grading report.
  • Any damage to the original diamond will disqualify the diamond from our upgrade program.
  • Colored diamonds are ineligible for this program.

Settings:

  • If your setting fits your new diamond and is in reusable condition, we will set your new diamond in your original setting.
  • The credit value will be based solely on the value of the diamond.
  • If your original setting cannot be reused, you have the option of keeping the setting or accepting a credit as determined by Charu
  • Any diamond not originally set by Charu must be returned without the setting.

Diamond Grading Reports:

  • The original diamond grading report must be returned in reusable condition. Fees may apply for any damaged reports.